Need Help?

Alcohol and Drug Testing Coordinator

The A&DT Coordinator case manage employees who ‘self-report’ an issue with alcohol or prescription drugs. A treatment plan can be developed for the purpose of counselling or rehabilitation. This service is available to all current QPS employees.

For more information phone: (07) 3015 5900

Early Intervention Treatment Program (EITP)

QPS will fund three (3) x one (1) hour consultations for current employees with either a registered psychologist or psychiatrist of your choice. To set up this arrangement you will need to speak with your local Senior Psychologist/Social Worker. (formerly known as HSOs).

HealthStart

Is a free, voluntary and confidential health program for all QPS employees wishing to improve their health. Health Coaches conduct individual health assessments and our dieticians can offer nutrition advice.

Health Coach – Exercise Science Ph: ​3015 5682

Health Coach – Dietician Ph: 3015 5902

Injury Management Advisors

Injury Management Advisors provide case management for injured or ill employees, be it work related or non-work related. They assist employees to rehabilitate in the workplace and return to work after a period of absence.

Using a case management model, they engage with the injured or ill employee, their treating medical specialists, any support person(s) and supervisors, to provide the best medical outcome for the employee. They can assist a worker to identify avenues for early intervention treatment (i.e. obtaining a referral to an external psychologist/counsellor, internal health and fitness services and drug and alcohol support). They further assist in navigating through the WorkCover process and can be a point of contact for the employee when requiring any other assistance (i.e. transport arrangements, house cleaning – where applicable).

Peer Support Officers (PSOs)

PSOs are sworn and unsworn employees who volunteer to assist and support colleagues experiencing personal and work-related difficulties. Contacts for PSOs are their personal mobile numbers and therefore are only available via the QPS intranet at this time.

Police Chaplaincy

A service for all current and former QPS employees and their families that provides confidential, 24/7 care and support by faith-based care professionals. Contact details for Police Chaplains are their via the QPS intranet.

For more information phone (07) 3015 5930.  

Psychological Assessment Unit (PAU)

PAU offers voluntary mental health screening and assessments to educate and facilitate connection with treatment (where appropriate).

 

For more information email: 
[email protected]

 
QPS Senior Psychologists/Social Workers

Senior Psychologists and Social Workers (formerly known as HSOs) offer internal counselling and organisational consultancy programs to enhance employee wellbeing and reduce the risk of psychological harm in the workplace. 

 Consultations are confidential. There are limitations to confidentiality however, Senior Psychologists and Social Workers may choose to disclose client information: with your consent (e.g. consult with GP or family member); where there is a legal obligation (e.g. client records are subpoenaed by a court); or if there is an immediate and/or specified risk of harm to an identifiable person/s that can be averted only by disclosing information.

More details are available from the Senior Psychologist/Social Worker for your region/command. Click here for contact details

Rehabilitation Coordinators

The role of a Rehabilitation and Return to Work Coordinator (RRWC) is to help colleagues return to their job after an illness or injury. 

Rehabilitation is a step-by-step process, allowing injured employees the opportunity to return to work as early as possible. Open and timely communication between the injured employee and the RRWC allows for a smoother process and better overall outcomes for the employee’s health and recovery. 

A RRWC will be assigned to your case and assist in your rehabilitation. Your RRWC can help with filing medical certificates, communicating with your Injury Management Advisor (if needed), being a point of contact between you and your workplace, and assist in finding suitable duties (if required).

Your Injury Management Advisors will allocate you a RRWC.

1800 ASSIST

A confidential short-term external counselling service available to current QPS employees, their partners and children as well as retired QPS employees, paid for by the QPS at no cost to you. This Benestar service is an external, independent, professional employee assistance provider. Sessions can be face to face, over the telephone or via videolink.

1800 277 478
1800 4QPS DFV

A confidential short-term external counselling service available to current QPS employees, their partners and children as well as retired QPS employees, paid for by the QPS at no cost to you. This Benestar service is an external, independent, professional employee assistance provider. Sessions can be face to face, over the telephone or via videolink.

1800 4777 338
1800 Speak Safe

Speak Safe is available to all current and former QPS employees and provides support and assistance where a person has been affected by workplace bullying, unlawful discrimination, sexual harassment and predatory behaviour. It is an external, independent therapeutic support service paid for by the QPS. Sessions can be face to face, over the telephone or via videolink.

1800 773 257
equipt (App)

equipt is a free health, wellbeing, and sleep app developed with input from members and leading health professionals. It is designed for current and former sworn officers, police employees and their families. equipt will help strengthen your physical, emotional and social wellbeing. It will also put you in touch with help and support if you need it. 

equipt is compatible with iPhone and Android smartphones. Download the app directly onto your smartphone by searching equipt or ‘Police wellbeing app’ in the App Store or Google Play.

Who can I talk to?

Fact sheet (pdf) providing information about external and internal
support services for QPS employees and families.